"Fantastic NHS"

About: Crawley Hospital / General surgery

(as the patient),

Hi went in the short stay unit at Crawley hospital for injections into facet joints was in pain as usual, once I arrived I met Charlie who had a smile and handshake to welcome me we filled in the paper work and I got changed ready for theatre, I was offered tea had my temp and blood taken by Elaine, spoke to my surgeon who talked me through what was going to happen, after theatre Elaine made sure I was comfy and I was offered tea and a biscuit, I left maybe 20 mins later. The whole time there I was treated by people who went well above just doing there jobs, they cared and respected me as a person not a number, all I can say is a big thank you NHS

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Response from Stephen Parker, Matron, Day Surgery, Surrey and Sussex Healthcare NHS Trust

Dear Djh64,

Thank you for taking the time to email and give feed back about your experience at Crawley Short Stay Unit.

I am lucky to have a team of dedicated and caring professionals who give their best to our patients. I will pass on your comments to the team and ensure they know the inpact they had on your care.

I hope your recovery is going well.



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