"Wisdom Teeth Removal"

About: Leicester Royal Infirmary

Currently recovering at home after wisdom teeth removal under general anaesthetic yesterday. Firstly, both surgeon and anaesthetist were lovely and good at explaining what was going to happen. The anaesthetic assistant who walked me to theatre was fabulous and really put me at ease, even offering to hold my hand while my cannula was inserted.

In theatre recovery the nurse looking after me was great - I obviously couldn't speak well as my mouth was numb, and was struggling to drink with a straw. They helped me with a syringe and we had a laugh about it all which was just what was needed.

Was then transferred to Ward 7 - the nurse hardly spoke to me at all, didn't take my blood pressure for over an hour and a half (only did it when the HCA prompted them!). I had to ask more than once for something for the pain before anything was done. They then said I might have to stay in but it was all very unclear.

All the other staff on the ward were lovely - the same HCA came and removed my cannula as I was sat waiting for ages for the nurse to come and do it.

Was a little surprised that neither surgeon or anaesthetist came to see me afterwards.

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Response from Communications Officer, University Hospitals of Leicester NHS Trust

Dear Reviewer,

Thank you for taking the time to post your comments. We are very happy to hear about the level of care you received from our theatres team when you had your wisdom teeth removed, in particular how good they were at explaining everything. We will pass on your feedback to the team where it will be much appreciated. We will also pass on your comments regarding the nurse on the ward so as to improve our service for the future. We hope you are recovering well.

Kind regards,

Communications Team

Leicester’s Hospitals