"I arrived by ambulance and was seen by matron..."

About: Barnet General Hospital

I arrived by ambulance and was seen by matron straight away but then had to wait over 3 hours in A & E. I realise they were very busy but there should be some way throughout your wait how much longer it will be before you are able to see a doctor. They make announcements throughout stating that the how long the wait is but do not keep you personally updated.

When i was eventually seen the doctor was very, very good and thorough.

Story from NHS Choices

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Response from Barnet General Hospital

Thank you for your review, we're really pleased to hear you were happy with the care you received and will pass all of your feedback on to the department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful