"Staff in in the Accident and Emergency ..."

About: Maidstone District General Hospital

(as the patient),

What I liked

Staff in in the Accident and Emergency were friendly.

What could be improved

I had broken my 2nd toe on my right foot, my neighbour who is a retired doctor gave this diagnosis and advised me to go to A and E. After the not uncommon long wait to be seen, I had my whole foot?! bandaged with my toes sticking out, assuming there was another problem with my foot, I didn't query the issue, as my neighbour was only a retired GP. I was given crutches, and on the arrival home, I found the crutches were each a different size and brand so could not use them. Although apart from my toe, I realised there was no discomfort after a nights sleep from my foot and could walk on my heel, but my 2nd toe, due to no support, now overlaps my third toe, which is quite unsightly, as this could have been prevented if seen to and dressed properly.

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Response from Maidstone District General Hospital

We would like to thank you for taking the time to comment on your experiences at the Maidstone Hospital. All comments are passed on directly to the appropriate manager of the department concerned for them to learn from and improve their services. If you require any assistance in the future, please do not hesitate to contact mtwpals@nhs.net or call them on 01622 224960. Kind regards Maidstone & Tunbridge Wells NHS Trust (SG)

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