"I have only good prays and respect for Queens..."

About: Queen's Hospital (Romford)

I have only good prays and respect for Queens Hospital and there staff.

I had suffered a broken jaw over the 1st May bank holiday and after 4 days of of not realising I decided to go for an X-ray. I was seen within 30 minutes including an X-ray. Then after a short wait a facial specialist took the time to see me and I was admitted to a bed strait away.

Everyone on the ocean ward was absolutely amazing and all the staff managed to make it a pleasant experience considering.

I was understandably worried about going into surgery but the surgeon put my mind at ease and really did stop me from stressing out. They explained in a way I could understand everything that needed to be done during my operation so I was more than comfortable to just let the professionals to just get on with it. No joke I swear my jaw is straighter than before and they really did do a 5 star job (5 is the highest I give) ;)

I tip my hat to all the staff on the Ocean ward and Queens hospital as hole and a huge thanks for looking after me.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

It is wonderful to read your comments regarding the care you received whilst you were an inpatient on Ocean Ward. It is lovely to hear that all of the staff treated you so well and the surgeon took the time to put your mind at ease prior to your surgery. I will ensure that your comment is passed on to the Divisional Nurse responsible for this area, in order that she can share this feedback with the staff.

Thank you for taking the time to leave these comments.

Yours Sincerely

Nadeem Moghal

Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful