"Excellent care during endoscopy"
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
Posted via NHS Choices
I wanted to thank the staff at Royal Berkshire Hospital Endoscopy unit for their excellent care during my gastroscopy yesterday afternoon.
The nurse who prepared me/gave me information was kind, professional and reassuring.
The doctors and nurses involved in the actual procedure were also wonderful.
I was nervous and one nurse held my hand.
I honestly believe that got me through the gastroscopy.
Everyone had the right balance of professionalism, yet human compassion. I didn't feel like I was just another patient and this was just daily routine for them (even though it is!)
Thank you again for the first class and first rate care.