"Nothing compares to the way I was looked after here"

About: Kettering General Hospital / Cardiology

(as the patient),

I went to see my local GP surgery and my Dr examined me thoroughly, ECG, blood pressure etc. and decided I needed to go to Kettering Hospital.

On arrival I booked in and handed over the letter from my GP and from then... 10 minutes later a nurse seen me and took some blood samples, I returned to the waiting department. within 10 minutes I was taken to the Cardiac unit and given immediate care.

I was then taken to surgery and had 4 stents placed in my chest, I was having a heart attack and had been having them over a period of time (unaware). I was then taken to the recovery ward and kept informed at all times of what was happening.

The staff were exceptional, caring, friendly from the moment I walked in to the time I was discharged, I unfortunately have had the misfortune to have several hospital visits over the last five years.

I have been well looked after in the other hospitals but nothing compares to the way I was looked after at Kettering General, it was first class and I could not have asked for more from start to finish, once again thank you all for your genuine care, I really, really appreciate it, it was fantastic...........many many thanks

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Response from Amie Burrows, Complaints Co-ordinator, Kettering General Hospital NHS Foundation Trust

Thank you for your sharing your good experience at Kettering General Hospital (KGH) with us. It is great to hear you had the kind and compassionate care that we are so proud of here at KGH. I look forward to sharing your message with the teams here in the Cardiac Centre – they will be delighted to hear this.

Rebecca Cullen
Cardiology Service Support Manager

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