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cataract surgery

Story from nhs.uk

"cataract surgery"

About: Nuffield Health, Shrewsbury Hospital

I was given all the details of the procedure in simple terms and thoroughly questioned about my health and general circumstances. It gave a great feeling of confidence in the hospital and the medical team, many thanks.

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Response from Nuffield Health, Shrewsbury Hospital 7 years ago
Nuffield Health, Shrewsbury Hospital

Submitted on 08/08/2016 at 19:10
Published on nhs.uk on 09/08/2016 at 02:30

Dear Mr Goode,

Thank you for your excellent review of our services.

The team in the Ophthalmology department at Nuffield Health, Shrewsbury hospital will be very pleased to receive this excellent feedback. As with all procedures undertaken at the hospital we like to keep the patient in the loop regarding what is going to happen in order to build confidence not just in the procedure, but the team assisting with the completion of the procedure as well.

The senior team are very happy to read that the necessary due diligence was completed pre-op and this gave you sufficient confidence to complete the operation. Thank you for the time you have taken to feedback the pre-operative assessment on the NHS choices website.

With kind regards,

Ben,

Nuffield Health consumer care

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