About: Alder Hey Children's Hospital Alder Hey Children's Hospital Liverpool L12 2AP
Posted by L***a
Just a constructive comment, I have so far received five letters regarding an appointment for my baby. The appointment was referred by my babies GP, and the GP phoned me to advise me of the time and date of the appointment at Alder Hey.
Since that date I received one letter advising me to contact them to make an appointment, two identical letters confirming the appointment and two identical following letters confirming the appointment and to bring the letter along to the appointment.
Surely there's a more cost effective way to communicate appointments? For example, my surgery sends reminder text messages.