"Lack of care"

It appears that this service basically waits for a patient to be in crisis before reacting with the appropriate help. The community team is too small and stretched to provide adequate care. Patients are threatened with hospitalisation and referred to the crisis team, who then say they also don't have enough staff to support the person in crisis. The person in crisis deteriorates and ends up on the acute ward in Lincoln, only to be discharged and for the whole cycle to play itself out again. And again. And again.

Story from NHS Choices

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Response from Cmht Older Adults

On behalf of LPFT we would like to offer our apologies if you feel your experience with mental health services has not been of a high standard.

As a service we strive to deliver a high quality mental health service and provide a positive experience to those whom access the services.

We would like to offer you the opportunity to discuss the issues that you have raised directly and would be happy to arrange a face to face meeting. Can you please contact Windsor House on 01507 608959 and request to speak with Tracy Ward or Jacqui Hunt in which to arrange a meeting.

We look forward to hearing from you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful