"cmht......over the years done more harm than good"

My disappointment, and despair as to how I've been treated since 1999 is difficult to put into words. Time and time again I have been been totally misinterpreted and let down down by the teams supposed to help me when my life became worse than I could have ever imagined. I placed total trust in them. Ive been called a racist, a prostitute, forgotten abt for months/years, due due staff going off sick, changing jobs, changing roles, reassured they would do this or that and effectively lied to. Ive been put on hold but accidently not so over heard awful things abt me. Stood outside and rung them after repeatedly not got back to and told staff out or on leave yet their car parked in front of the building and seen them leave 30mins later. Told I didn't want help. Unfairly discharged after being told they weren't going anywhere and reassured.....put on speaker phone and laughed at......staff admitted I was left at risk of my life and said staff felt guilty I had due to lack of info in my notes....shouted at and compared to another patient so another member of staff took it upon themselves to to take over the others role.....all bareing in mind I was indeed at risk of my life but not believed by police due to lack of support or an open mind. Lost my own home. Tenancy at risk........ Although I struggle to communicate when ill (which took years to establish) I am not delusional. Ive not been well enough to correct or point out mistakes over the years

and spent many months and times blaming myself, illness, timing and trying desperately to see things as understandable....but the last two years have come to realised its just not acceptable and have been badly let down again over last few months since being referred, eventually assessed. And everything discussed has not happened and have not heard from them for nearly two mths having been reassured that two people would be coming to help me the following week......thankfully I have two support workers not from the cmht that have stuck with me and are doing their best to make sure I have some form of 'correct' support when they can no longer help. All the teams have done is cover their own backsides. And are very good at it. If this is happening to me, it is to many others quite possibly in worse situations and very unwell. Its disgraceful

Story from NHS Choices

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Response from Cmht

We are sorry that your involvement with the services at United House has left you feeling disappointed and let down. If you would like to get in touch with either Anne Harris or Jeremy Faint, Team Co-ordinaters at United House on 01522 526827 we will be able to discuss your concerns directly with you’

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful