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Fab service from Children's A&E and Ward

Story from nhs.uk

"Fab service from Children's A&E and Ward"

About: Frimley Park Hospital (Frimley)

Having rushed our 8 week old daughter to A&E last tuesday i wanted to say a huge thank you to all the staff in A&E and in the Children's ward as well. They were fantastic and couldn't do enough to help us and keep us calm at a horrible time.

The only feedback is we had to wait 6 hours for the ward doctor to come and visit which i thought was a bit long given the circumstances, apart from that everyone we dealt with was absolutely brilliant

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Responses

Response from Frimley Park Hospital 7 years ago
Frimley Park Hospital

Submitted on 31/05/2016 at 15:06
Published on nhs.uk on 01/06/2016 at 02:30

Dear Ben

Thank you for taking the time to leave your review on your experience at Frimley.

I'm pleased to hear that you had fab service and the team did their best to keep you calm.

I've passed your comments onto both the A&E team and the ward team so they can look at the delay as well as share your positive comments with everyone.

I do hope your daughter is now recovered.

Best wishes

Claire Marshall

Head of Patient Experience

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