"The ambulance came very quickly and the two men were very kind and considerate"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I was at home when I was taken ill. I called my doctor and they told me to phone for an ambulance, I can’t remember whether I rang 111 or 999. The two very nice men who came really looked after me and took me in to the Gloucester hospital. The ambulance came very quickly and the two men were very kind and considerate, very caring.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Apple448

Thank you for taking the time to share your story. I hope you are feeling better.

It is always rewarding to hear stories of how our staff are delivering care and support to patients, and those around them when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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