"Ophthalmology outpatients working under stress"
About: Calderdale Royal Hospital Calderdale Royal Hospital Halifax HX3 0PW
Posted by Anonymous
I attended this clinic after a four month wait. The clinic was running late for which apologies were offered. My time with the consultant was interrupted several times by two staff without warning or apology. A tap on the door would have been sufficient. It was evident that there was an emergency ongoing which proves that you will get the best treatment in a desperate situation
Reception was struggling as elderly patients queued to make appointments.
On a personal note I did not enjoy putting my face against the machines needed for examining my eyes when I knew that people before me had had their chins etc pressed there.