"As it was my first time having ..."

About: Royal Bournemouth General Hospital

(as the patient),

What I liked

As it was my first time having to involve a hospital with any problems I'd had, I was anxious as to what I would expect. Especially at 19 I was nervous about what would happen whether theyd take me seriously, and whether they would be willing to help me. My first consultation with the gynaecologist went well, I didn't feel patronised, and they explained to me about a condition I may have. They said they didn't want me to have a laparoscopy when we could try different treatments, while staying optimistic it could just be hormones at my age. I left with another appointment booked. 3 months later I went back and told my gynaecologist it hadn't worked I was still suffering, within minutes we was filling out a consent form for a laparoscopy. Also the same day I had my pre-assessment and had a date set. The nurses were all very friendly and helpful. The anesthetist was also very friendly when I met them, they was helpful and explained in detail what they were going to do and answered all my questions. They talked me through what was happening. They was really helpful and made me feel comfortable. The recovery nurses were also helpful as I came round, the nurse stayed by my side checking evrything was fine, asking me how the pain was and relieving the pain slowly so they didn't give me too much, they also gave me a stick with a wet sponge to moisten my mouth with. In the day ward, the nurses were also very helpful. Everytime I called for a nurse there was one within seconds with a smile making sure I was ok, and checking up on me. I stayed in over night and was checked to see if I needed anything regularly. The nurses always refilled my water jug and made sure I was comfortable. I was checked again to make sure everything was fine before I was discharged.Also for my dad who was waiting anxiously for me, the staff were all helpful when he rang up informing him on when I should be discharged. Also the ward was clean. Overall, I was pleased with my first time in hospital.

What could be improved

There is nothing I would improve as i was satisfied with the staff. They made my stay very comfortable.

Anything else?

I would recommend The Royal Bournemouth Hospital to anyone.

Story from NHS Choices

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