About: Queen's Hospital (Romford)

So..you're in a panic because one of your relatives is in an ambulance and you are following in your car. Turn into the car park, which I have no objection to paying for, and the only option is cash only machines i.e. coins and 'no change given'. I had no coins so had to get back in my car and go to a petrol station and buy something after the very unhelpful receptionship in the hospital had no idea!

All it does is add to the stress levels!

Get some modern parking machines.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for taking the time to comment. We have a multi-storey car park which is pay on exit which takes coins and notes as well as card payments. However I do recognise that at times our car parks do limit payment to coins only and this is a problem to visitors. I will forward your comments to our Estates team for information. In addition there is a car park at the edge of the hospital at the A&E end which does not belong to the hospital but is the responsibility of London Borough of Havering. Unfortunately we do not have any input regarding this facility.

Yours Sincerely

Kathryn Halford

Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful