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Pleasantly surprised with East Surrey A&E

Posted By Booklover

"Pleasantly surprised with East Surrey A&E"

About: East Surrey Hospital / Accident and emergency

(as the patient),

Excellent service from booking in at reception through triage, x-ray and booking for fracture clinic. I was pleasantly surprised. Though waiting times could be improved.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 7 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 26/05/2016 at 17:33
Published on Care Opinion on 27/05/2016 at 07:39

Dear Booklover,

Thank you for your positve review of our emergency department and the service you received from our staff. I know the team will be pleased to hear that you left feeling you had received an excellent service.

Kind regards,

Cathy White

Patient experience team

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