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Helpful, accommodating and always polite

Posted By dentistian

"Helpful, accommodating and always polite"

About: NHS Ayrshire & Arran

(as the patient),

The receptionists and telephonists at the Fullarton Practice are fantastic. So helpful, accommodating and always polite.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 31/05/2016 at 09:50
Published on Care Opinion at 12:02

picture of Eunice Goodwin

Dear dentistian,

I know the Fullarton Practice value feedback very much and keep a very close eye on Patient Opinion so I am sure they will be delighted with this lovely feedback.

Thank you

Eunice

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