"Urology outstanding care"

About: Princess Royal Hospital (Haywards Heath)

I would like to give all my thanks to the Urology team who came to my aid when I was brought to Princess Royal Hospital A&E on evening of May 12th.

I was in tremendous discomfort and pain but I was given calm help and treatment to relieve retention, and encouragement by the Urology doctor who put my mind at rest regarding the operation on the following day.

I will be forever grateful for the expertise wisdom and professionalism of the Consultant Urologist who operated on me on May 13th.

I feel like my life has been given back to me after long term problems with retention,.

Words cannot express my gratitude to the team for their outstanding care and professionalism.

Story from NHS Choices

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Response from Princess Royal Hospital

Dear Rosaleen

I am so pleased that your treatment has had such a positive impact on your life. Thank you for taking the time to feedback about your experience. I am delighted to hear that it was positive and I have passed this onto the team involved in your care, I know that they will really appreciate your kind words.

Best wishes

Caroline Davies

Deputy Chief Nurse

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