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Stay away at night time... :(

Story from nhs.uk

"Stay away at night time... :("

About: St George's Hospital (Tooting) (London)

Stay away at night time. Very poor staff at night time, usually students and people who just finished their education. No experts, who can control or watch how they do job correctly or not. Go here, go there they told us. I can't walk much, but they said "you can, lets go... " We gave birth, and I am happy, because this started from 11 pm, and finished at the day time. Very nice service and staff in day time. Don't move, we will bring you wheelchair... They checked us all time and gave full care. So this stars only for day staff!!! Thank to them. Sorry for my English, but hope you understand :)

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Responses

Response from St George's Hospital (Tooting) 7 years ago
St George's Hospital (Tooting)

Submitted on 26/05/2016 at 11:53
Published on nhs.uk on 27/05/2016 at 02:30

Thank you for taking the time to post feedback about your experience at St George’s Hospital. Your kind words of appreciation about the way staff member communicated with you during the day and how you found the night staff poor will be sent to the managers of the service. We are very sorry that your experience at night was below the standard we expect for our patients.

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