"Excellent service at Monklands Hospital"

About: Monklands District General Hospital / Emergency department

(as a relative),

My relative was admitted to the a and e department of Monklands hospital. She was assessed very quickly and the treatment she received by the nurses, student nurses and the consultant was of a very high standard. The student nurses in particular were very impressive. She was then asked to return to the Ambulatory emergency care unit the following morning. Once again from the nurses, radiographers to the tea lady and cleaner excellent. She is still under the care of this unit and I want to say in my opinion what an excellent unit for treating people like my mother and very thorough. I am a nurse myself and was very impressed.

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Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire

picture of Ruth Thompson

Dear PatientA

Thank you for taking the time to post your experience of the A&E and Ambulatory Care Services within Monklands Hospital.

I know the team will be delighted with your positive comments and I will ensure the students also receive feedback. Within the Emergency Care Department the team continually aim to improve the service delivered to patients and your positive feedback will give them assurance and confidence that they are meeting our patients needs.

I hope your Mother's health is improving.

Kind regards


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