About: Sandwell General Hospital

I went to the hospital with severe back and leg pain after having an accident at work, my bones were tender and I could barely move my head or back yet the doctor stood there making me move certain parts of my body knowing I was in complete pain, then said rudely to me " well what do you want me to do" just take tablets! Absolutely disgusted I'm in agony and I was seen for not even more than a minute they didn't check my back over at all. I am so upset that I had this kind of treatment they were so rude and made me feel like I was silly for going! :(

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Response from Sandwell General Hospital

I am very sorry to hear that you were treated in that way. So that we can learn and improve our services we would like to look into this further. Could I therefore ask that you email our Patient Advice and Liaison Services (PALS) team at swb-tr.pals@nhs.net ? A member of the team will contact you to get some more information. Thank you for your feedback and I would like to apologise again. Toby Lewis, Chief Executive.

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