"Pain Managemment"

About: Orsett Hospital

I have been seeing different doctors at the pain clinic over a period of 4 years! still no proper diagnosis! After they have done all the injections etc,apparently I shouldn't be having any further problems, well sorry to say I feel worse than I did 4 years ago! I have been bounced from my GP to pain clinic and am so frustrated that I even wrote to the doctor telling the doctor that I have lost confidence in them. I find the doctors condescending and even rude, eventually after many appointment's, tears,depression and finally anger they telling me I need to now see a psychologist! I would love one of those nitwits to spend a day in my shoe's and then see how they would cope,apart from the pain I have tingling feet,legs,fingers and hands which turns into pins & needles then numbness all day every day! Some days it feels like I have ice running down my legs from my knee's and excruciating pains in my legs when I stand for longer than 10 minutes or sit on a hard surface for longer than 5 minutes, I take so much pain medication and I thank God for that, because it takes about 30 minutes for them to kick in first thing in the morning, I am unable to walk because of the pain until the medication kicks in...oh but no it's all in my head!! And yes I still work full time!

Story from nhs.uk


Response from Orsett Hospital

Firstly may we apologise that our response to you did not appear in May at the time you posted your comments, and also that you had cause to raise concerns about the treatment you had received at Orsett Hospital.

In our original response we suggested that you contact our Patient Advice and Liaison Service (PALS) to discuss your concerns further.

We do hope that you did this and any issues are now resolved.

If however you continue to have concerns about the service provided to you please do contact PALS at pals@btuh.nhs.uk or on 01268 394440.

Please be assured that your feedback is important to us, and again accept our apologies for the delay in our response appearing on this site.

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