"treatment in cardiology unit"

About: Conquest Hospital

I was admitted recently to the cardiac catheter lab where a pacemaker was fitted.

I wanted to express my gratitude for the prompt and excellent care that I received from the doctors, nurses and technicians.

My wife and I were made to feel very welcome and we were reassured at every stage of my care with everything explained clearly.

The whole process was also managed very efficiently with attention to detail and in the provision of aftercare.

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Response from Conquest Hospital

Dear Mr Board

Thank you for your detailed feedback about your experience of having a pacemaker fitted at the Cardiac Cath Lab, Conquest hospital.

It's always encouraging to share positive feedback. The staff will be pleased to hear that you and your wife felt welcomed into the department and that they were able to re-assure you both by explaining every stage clearly.

As a Trust, we're very proud of the high quality care staff provide.

Please be assured that your expression of gratitude will be forwarded to the department manager to share with staff.

We send our best wishes.

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