"Treated with the utmost curtsey"

Had surgery at the Vic about eight weeks ago for the removal of a Bunion, the big toe broken and pinned and a further three toes fused and Pinned. Not major surgery in the scheme of things but not minor either. From start to finish I was treated with the utmost curtsey and had everything explained explicitly, (in duplicate), nothing was too much trouble. The surgery went exactly as I was told it would and the aftercare was exemplary. It was evident that this was a very professional team that was dedicated to patient care. After years of being unable to walk correctly and putting on weight because of the lack of proper exercise, I am now starting to walk correctly. In today's world where the NHS takes a verbal bashing on a daily basis I just wanted to express my appreciation. Well done team Murphy and thank you so much