"Sent to a and e by doctor, waste of time!"

About: Scarborough General Hospital

This morning I was sent to a and e by my gp, I am currently 8 weeks pregnant and due to symptoms I have had for 2 weeks the gp was concerned I may be suffering an eptopic pregnancy. I arrived at a and e to be told that i would be examined and scanned to ensure everything was ok, this I was happy with. Blood and urine samples were taken and I was given a head to toe examination. I was then sent to lilac ward, had the same examination again and more samples taken. This all took 5 hours for me then to be told that I wouldn't be getting scanned and would be sent home until Monday. I suffer with anxiety and this has made me feel worse than I already did, my expectations were not set out at the start of the day and I do not understand why I couldn't be scanned today. I was there from 9am until 3pm.

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Response from Scarborough General Hospital

Thank you for taking the time to contact us.

I am very sorry to hear of your experience at our Scarborough Hospital and the added worry this has caused you at an already very stressful time. We do take your comments very seriously and would like to opportunity to look into your concerns further.

If you would like discuss this with us, please contact the Patient Advice & Liaison Service (PALS) on 01904 726262 or email us at pals@york.nhs.uk and we will be pleased to help.

Kind regards

The PALS team

York Teaching Hospital

NHS Foundation Trust

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