"Lovely staff"

About: University Hospital Lewisham

I went to Urgent Care with what turned out to be a fractured ankle and was really impressed by the friendliness and efficiency of everyone I encountered. The nurses took the time to explain what everything meant and the receptionist was patient even though I kept mishearing her questions. It was busy and there was a bit of a wait between the x-ray and getting the results, but none of the staff seemed stressed or distracted - just really good at their jobs. Thanks for looking after me!

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Response from University Hospital Lewisham

Thank you for your positive comments regarding your visit to the Urgent Care Centre, it is much appreciated and will be shared with the staff.

Kind regards

Matron, Emergency Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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