"Inguinal Hernia Repair"

Having undergone surgery on two previous occasions at Fulwood Hall I had no hesitation in opting for it when offered on this occasion.

From arrangement of first consultation through to discharge I was treated with professional, understanding, concerned care and dignity.

My medical history is complex, and my pre-op assessment was conducted patiently and thoroughly, with full advice about the planned operation and the relevance of my medical information and the tests that were undertaken at that point.

When I attended for day-case surgery that information had clearly been provided to and understood by all staff involved, and that preparation gave me confidence and reassurance.

Surgery was timely and successful; initial recovery - continuously monitored - was followed by full information and advice on post-discharge conduct, and on medication and dressings provided, which enabled me to understand my own role and responsibility in my rapid and virtually pain-free return to full mobility.

Team-work is excellent, each member of staff involved ensuring effective coordination and liaison, and conveying a clear, uniform mood and message to the patient of their commitment to caring and successful treatment.

I am most grateful to all of the staff at Fulwood Hospital.

Story from NHS Choices

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Response from Fulwood Hall Hospital

Thank you so much for taking the time to post about your experience at Fulwood Hall Hospital; I am so very pleased you were cared for with such compassion and kindness.

What you mention about our teamwork and our communication especially resonates as we pride ourselves on providing all of our patients with a superior service.

I will make sure that your comments are circulated to all of the Fulwood Hall team.

Best wishes with your continued recovery.

All the best -

Amy Simpson

General Manager

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