"No diabetic check on known diabetic"

About: New Cross Hospital

There was no diabetic check on a known diabetic who was on the emergency assessment unit for over twelve hours. The patient was in over two days. The check was only made when a relative drew attention to the patient going hypo and the patient was given food the visitor had brought in. What good is a clean hospital if the care isn't there? No good complaining to PALS or any other area because the Trust just blame other health professionals.

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Response from The Royal Wolverhampton NHS Trust

Thank you for taking the time to post your comments relating to your experience at our hospital. I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement