"Helpful from the outset!"
About: Wrightington, Wigan and Leigh NHS Foundation Trust Wrightington, Wigan and Leigh NHS Foundation Trust Wigan WN1 2NN
Posted by Anonymous
As an adult I've never been treated at WWL hospital and my first time is fast approaching and if the care and attention I receive as an out patient or inpatient is anything like I have received from the Appointments Centre I have no concerns at all!
I've been referred by my GP as an urgent and I rang and spoke to the receptionist in the appointments centre and all I can say is that they are an angel! They completely out me at ease, they were lovely, polite and friendly and took the time and effort to help me and I felt so much better for just having spoken to them.
I couldn't be more thankful that it was this receptionist that I spoke to on the day I phoned and if the rest of the staff are as helpful and caring as them I'm in for some fabulous treatment.
Please do pass on my utmost thanks!