"Very disappointing at my first visit to..."

About: Blackpool Victoria Hospital

On Monday I was taken to A+European by a neighbour presenting with shakes vomiting fever which had been going 24 hours. Was given an anti sickness tablet and told told to go home - I wasn't even given any tests to rule anything out!

Tuesday I went to my GP and fainted who referred me back to A+E for tests, was given a blood test (which I passed out during the test) and again was sent home saying it was a viral infection and given yet more anti sickness. Wednesday I went to GP as still having symptoms and couldn't keep down any food or drink who sent me to surgical assessment unit who did a single blood test and a ultrasound and stated nothing going was wrong just a viral infection. So Thursday I went to a alternative hospital where I was immiediately tell given IV fluids and antibiotics for a suspected appendicitis. within 2 days I was hydrated and beginning to take fluids again. But over 3 visits to the Blackpool Victoria hospital all 3 times they misdiagnosed my condition, am scared for if I ever have to use this hospital again

Story from NHS Choices

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to “Tell us” about your recent experience.

I am sorry that on the occasions that you have told us about we did not deliver the experience that we would have wanted or that you would have expected.

I will ensure that this is shared with the teams involved in your care so that they can learn from the concerns that you have raised.

If you feel able to, you can contact our Patient Relations team directly by email so that we can get further details about what has happened and ensure that your concerns are fully investigated, please contact them on patient.relations@bfwhospitals.nhs.uk

Thank you once again for taking the time to “Tell us” about your recent experience.


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