"Attending a 6 month appointment"

About: King's Mill Hospital

This is a concern rather than a complaint regarding my appointment today.

I did not feel the doctor listened to or understood my concerns. I felt that the doctor dismissed my problems without really understanding my issues. The doctor simply stated I was not as bad as others and the doctor told me to return in sixth months. I feel like I achieved nothing and have wasted my time.

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Response from King's Mill Hospital

Please accept our sincere apologies for the delay in responding to your email of 16 May about you experiences at your six month appointment in the Neurology department.

Thank you for taking the time to share your feedback and I am sorry to hear that the service was not to the high standards that we expect, which is disappointing.

We would welcome an opportunity to learn from your experiences and understand how we can improve our services. If you would like to disucss this further, please contact thePatient Expereince Team on 01623 672222 or email pet@sfh-tr.nhs.uk

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