"first baby born May 2015"

About: John Radcliffe Hospital

I was referred to the JR after having high blood pressure at a routine antenatal appointment. I had been hoping to have my baby in the midwife led unit in Wallingford but was unable to as I was developing pre-eclampsia.

After being checked by a doctor (after a very long wait) it was agreed that I would be kept in overnight and induced the following day. Luckily for me I went into Labour naturally that night.

There were no beds available for a very long time, so I was labouring in the assessment room on a tiny bed with a sheet of blue paper on it. After almost 10 hours I was sent to a delivery room. The midwife was excellent and so were the other two who were present at the birth and throughout the pushing stage. I do question whether or not I should have been allowed to push for 3 hours though.

After delivery however, there was a changeover of staff and I was left for hours in a blood soaked bed. My mother in law (a nurse) was horrified at the state I had been left in when they came to visit. I was freezing cold from lying in blood. There was blood all over the floor. At the time I was too exhausted to give it a second thought, I just knew I felt uncomfortable. However, in the days and weeks following the birth, thinking back to these experiences made me very tearful and upset.

The following morning I was not given any breakfast. No one was answering when I called on the buzzer and I was recovering from three bad tears and an episiotomy, so I was not up to walking around to find someone. My husband arrived just before 12 and got me something to eat. I hadn't eaten for days.

I am hoping to have a second baby soon and I really hope my next birth experience will be a more pleasant one. I have developed quite a phobia of giving birth.

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Response from John Radcliffe Hospital

Thank you for your comments regarding the Maternity department at the John Radcliffe Hospital.

I am very sorry that your care lacked the compassion that we expect all our patients to receive.

Please be assured that your feedback will be passed onto the service managers responsible for the Maternity services. We would welcome the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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