"Rude receptionist"

About: Weston General Hospital

I had a call from the physiotherapy receptionist about my father's upcoming appointment. I found the person extremely rude and impolite, they didn't even say please or thank you and didn't seem to understand why he wasn't available for the receptionist to speak to.

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Response from Weston General Hospital

We're sorry you felt the receptionist was rude. All our reception staff are well trained and pride themselves on their high level of patient care. We'll pass your comments on to our senior physiotherapist.

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