"Rude receptionist"

About: Weston General Hospital Weston General Hospital Weston-Super-Mare BS23 4TQ

Posted via nhs.uk 7 years ago

I had a call from the physiotherapy receptionist about my father's upcoming appointment. I found the person extremely rude and impolite, they didn't even say please or thank you and didn't seem to understand why he wasn't available for the receptionist to speak to.

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Weston General Hospital

Submitted on 16/05/2016 at 13:54

Published on nhs.uk on 17/05/2016 at 02:30

We're sorry you felt the receptionist was rude. All our reception staff are well trained and pride themselves on their high level of patient care. We'll pass your comments on to our senior physiotherapist.

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Rude receptionist

"Rude receptionist"

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