"Bad Visit"

About: Frome Community Hospital

Went to MIU and waited for about 1 1/2 hours to be treated for less than 5 mins. Had a really bad back, asked me to do some hip turns. Adviced me to take pain killers.i asked if i need to rest my back but adviced me to go to work. I wishit was that easy to move around with a bad back for me to go back to work.

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Response from Frome Community Hospital


Thank you for taking the time to share your experience of a recent visit to Frome minor injury unit.

I am really sorry that you found the advice to be less than helpful, but without any personal details I am not able to offer any further comment. If you would like to discuss your experience further, please contact the Patient Advice and Liaison Service, PALS.

With kindest regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful