About: Freeman Hospital Freeman Hospital Newcastle Upon Tyne NE7 7DN
Posted via NHS Choices
I have waited sometime for an appointment with the ENT Consultant. My GP had send a referral to ENT, and it sat on a desk and in a referral file for some time, and was not sent an appointment. I then get offered an appointment at Fell Tower at a consultant led appointment, fine. It’s since been cancelled and I was given an appointment with a specialist’s registrar, but this appointment is one week later.
By the time I see the consultant it will be over 18 weeks’ pathway, which just seems to go by the window without much care or thought in the world for the patient.
I tried to email the consultants secretary tonight to find out what the hell is going on, their email address is advertised next to the name, yet the email keeps bouncing back saying the email address is restricted, so why have the thing on the website if it won’t take emails from patients, I don’t expect the exchange of clinical information, but exchange of information between the secretary and the patient.
So not happy.