"Nothing. I was on B3 which was ..."
About: Stepping Hill Hospital Stepping Hill Hospital Stockport SK2 7JE
Posted by D**********m (as ),
What I liked
Nothing. I was on B3 which was dirty and the nurse that was on duty was rude to patients and to their staff. I was admitted for emergency surgery in the morning by my GP and had to discharged myself at 6.30 p.m. because they did not have anyone available to see me. I was advised to go to A&E in the morning when it would be quieter and a somebody would be able to see me then. Nurses assumed I was in for a major operation even though the senior consultant didn't even get to see me. Another nurse who checked me in was incompetent and could not even speak English properly. Chewing gum next to bed, blood on floor, fluff, tin foil on floor, a general dirty ward. No privacy offered and I was totally ignored for the 6.5 hours I spent there until I discharged myself. One nurse was excellent though. They kept trying to find a doctor to access me, although in the end all failed as they were all too busy. I left the ward in the same agony I came in with but could not stand to wait anymore as they told me there was no guarantee to see anyone.
What could be improved
Everything - see above !!!!
One nurse was excellent - top marks. A nurse on this day was disgusting to the patients - giving them all dirty looks, shouting rude comments at the nurses and making as much noise as possible to make themself seen. I have never ever come across a character like this in all my life and especially not in a hospital. The member of staff that served the food was excellent.