"Doctor had no manners."

About: University Hospital Of Hartlepool

I visited a new doctor in rheumatology as my last doctor had left. This doctor had no manners, just fired a load of questions at me, made out I was a liar as I had forgotten one of the tablets I take. They refused me knee steroid injections, claiming they won't help. If they bothered to read my notes, they do provide a little relief from the unending pain in my knees. They told me I had fibromyalgia & simply told me to look on the Internet, no explanations given. They were very abrupt as if I was simply taking up time. They offered no other treatments or help. I thought the NHS was supposed to be compassionate & to try to alleviate pain. What happened to patients choice?

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of Hartlepool

Thank you for contacting NHS Choices.

To enable the Trust to investigate your concerns could you please contact the Patient Experience Team on 01642 624719 or email patientexperience@nth.nhs.uk.

  • {{helpful}} of {{total()}} people think this response is helpful