"Duty of Care?"

About: King Edward Vii Hospital (Windsor)

On the 4th may my wife's optician gave her a referral for the clinic, the referral was marked urgent within seven days.

Today(after a lot of chasing on our part) we have been given an appointment for the 18th JULY!!!!!!!

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Response from King Edward Vii Hospital

We are sorry that your experience of the Eye Unit was not what we would expect and apologise for the delay in your wife's appointment date. If she could contact us via our Patient Relations Team on 0118 322 8338 or email talktous@royalberkshire.nhs to provide us with more details to progress her treatment.

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