"District Nurses in Balfron"

About: Forth Valley Community Services / Health visiting

(as the patient),

I would like to thank the District Nurses that work between the above surgeries, they have been fantastic and are an inspiration.

I have been receiving Chemo for a number of months now and throughout that time the Nurses have been an integral part of my treatment plan. They have been checking my bloods, fastidiously maintaining my pic line weekly and have been disconnecting my chemo pumps every second week.

They have always accommodated me at short notice and their flexibility and willingness to help is truly wonderful. They are a tremendous asset to NHS Forth Valley and I really do not know where I would be without them.

Each one of them deserves special mention, the area they cover and the volume of work they appear to have is incredible - they do it all with a friendly smile and a wonderful bedside manner that you just cannot teach. Its rare that you find a team that have all found their true vocation and their support has meant an awful lot to me over the past few months.

I would appreciate it if you could pass on my extreme gratitude to them all.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Greatful Dude

Please may I apologies for the time it has taken me to respond to your posting, I would like to thank you for taking the time to get in touch and leaving such lovely feedback.

I have shared your feedback with the District Nursing Team at Balfron and also the wider District Nursing Team, it is lovely for them to see how much the patients recognise and appreciate the hard work and dedication when delivering care. The team really appreciated your kind words.

I hope that your recovery is progressing well, and would like to wish you all the very best.

With kindest regards

Pauline Marland

  • Greatful Dude thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by Greatful Dude (the patient)

Thank you do much Pauline they are a great team and well worthy of praise.

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