"Most staff are lovely"

About: Royal Sussex County Hospital

I visited A&E after visiting the gp with agonizing stomach pains, vomiting and shivering cold, the gp sent me to A&E and despite them being very busy they still were very good and kept me informed and looked after me. The doctor in A&E did some examinations and blood tests and quickly diagnosed that I had appendicitis and needed to be admitted and they would do an operation to remove it that same day, they put me a drip in my hand and a few hours later I went into have the operation: most of the staff are lovely and treat you well, some of them are so rude and short and discuss your personal details very loudly wich you don't want everyone hearing. I stayed in the hospital for 5 days and the wars was comfortable and clean and the food was good food for hospital food too. Could be a good hospital if some of the staff weren't so rude!

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Response from Royal Sussex County Hospital

Dear Mia

Thank you for taking the time to send us your feedback. I am sorry that some staff were rude and inconsiderate but, pleased that the ward was clean, food was good and most staff were lovely. I will share your thoughts with all the teams so that they can reflect on what you have written.

I hope you are recovering well.

Best wishes

Caroline Davies

Deputy Chief Nurse

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