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Care Opinion

Fantastic Frimley Park Hospital

Story from nhs.uk

"Fantastic Frimley Park Hospital"

About: Frimley Park Hospital (Frimley)

On Friday 6May I attended FPH as a day patient for surgery on my epigastric & paraumbilical hernias. The treatment I received ,from the moment I checked in, until

I was discharged later that day, was exceptional. All of the staff involved in my care were friendly, efficient and reassuring.

I was also very impressed with the privacy afforded to patients and the cleanliness in all areas.

I will never take the NHS for granted-it is incredible!

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Responses

Response from Frimley Park Hospital 7 years ago
Frimley Park Hospital

Submitted on 13/05/2016 at 17:34
Published on nhs.uk on 14/05/2016 at 02:30

Dear Jan

Thank you for taking the time to leave your feedback on your trip to our Day Surgery Unit.

I'm pleased to hear that your experience was a positive one and you felt reassured with the treatment.

We are very lucky to have a great team who try and treat patients as though it were their own family in front of them.

The team will be delighted to read your comments, and feedback like yours makes it all worthwhile.

I'd be very grateful if you could email me with the name of your consultant so we can share your great comments directly?

My email is claire.marshall@fhft.nhs.uk

Kind Regards

Claire Marshall

Head of Patient Experience

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