"Disgraceful waiting times and lack of..."

About: King George Hospital

My husband was referred to this clinic by his Gp over 18 months ago, fobbed off by a consultant after a physical examination, had tests that were never followed up and appointments cancelled .

No notes or treatment plans were sent to the GP and an MRI scan was only completed after seeing a more competent doctor.

That was in early February 2016 - sat for 3 hours in the waiting room to get biopsy results and he is still waiting for an appointment to get his cancerous tumour removed.

Disgusted doesnt even begin to describe how we feel about this service.

I would be interested to know if we have just drawn the short straw in a postcode lottery.

Story from NHS Choices

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Response from King George Hospital

Thank you for taking the time to make us aware of your experience, I was very sorry to read the concerns that you have raised. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Nadeem Moghal

Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful