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18 hours to go and surgery cancelled

Story from nhs.uk

"18 hours to go and surgery cancelled"

About: Pilgrim Hospital

Been waiting months for surgery. Have had to ring for a date for my operation. With less than 18hours notice was told that it had to be cancelled due to shortage of beds!

Bet they would have found a bed if I was paying privately for the op.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 7 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 10/05/2016 at 16:21
Published on Care Opinion at 16:23

picture of Sharon Kidd

Dear Anonymous

I am sorry that your surgery was cancelled at such notice.

I am not able to tell you exactly why the cancellation occurred, or to arrange an alternative date for you through Patient Opinion.

However, if you would like to contact our PALS team at Pilgrim hospital on 01205 446243, they will be able to help you to organise a suitable alternative.

Once again, please accept my apologies.

Regards

Sharon Kidd, Patient Experience Manager

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