"Upper GI Endoscopy at Ayr Hospital"

About: Ayr Hospital / Gastroenterology

(as the patient),

I recently attended the Day Medical Centre at Ayr for Gastroscopy. I was very nervous and much relieved when it was over, I didn't get a chance to thank the staff involved. I don't have all the names but from entering the unit I was treated very well by everyone. They took time to explain the procedure and really put me at ease, also taking time after the procedure to explain the findings and what the next steps should be. Thanks to Mr Fon, Angela, Kerryanne and the rest of the staff who were involved.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Mr Sore Belly, (Although I hope not so sore now)

It is easy to understand why you were glad it was over, I would have been too. It is great to hear such lovely feedback that everything went so well with your care. Thank you. I will be delighted to pass this to the team and I am sure they will be delighted too.

Best wishes


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