I visited the Lane Fox Remeo Centre on Thursday 5th May and luckily had arrived very early as we asked for directions at the information point to be given directions that got us half way. i then asked several members of staff none of whom was able to help until finally i found someone who was able to give me directions. At no time were there any signs the centre is not marked on your maps and the centre is hidden right at the back of your sight. If i had not arrived early i would have missed my appointment. Could you please provide adequate signs as soon as possible.
We also asked for feedback forms but rather suspiciously none were available.
To increase my annoyance while typing this I spotted a typing error but when I clicked on the error the contents of this entire box was erased, not very impressed at all.
"Total Lack of Signs"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted via nhs.uk
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