"ivf private/nhs"

About: Liverpool Womens Hospital

if any1 out there want to come to this hospital for ivf plzzzzzz dont even think about it its a hell to get a nurse over the phone its 1 protocol for all no blood test change in medicine done if 1 cycle doesnt works embryo transfer does looks like a mock practice with lost and confused nurses , screens scan machines always missing and doesnt work in theater after care doesnt exist at all if you call them regarding any problem to doesnt show any concern and force to go to nearby hospitals emergency never call you back for update if you do complain to the Consultant they promised to be in touch with you via email but when you contact them they always reply that they're out of city if you do complaint to hospital you will recieve scripted answer not specifically help you at all plz save ur money time and energy and go to some other hospital im telling you after waisting my 5 precious years here

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Response from Viv Smith, Head of Patient Engagement, Liverpool Women's NHS Foundation Trust

As Matron of the Hewitt Centre I am extremely sorry to hear that your experience of our service has not met your expectations and on behalf of the Hewitt Centre I would like to apologise for any distress caused to you.

If you would like to meet with myself or our Clinical Director to discuss your concerns please contact me and I will arrange a mutually convenient time. Alternatively you can contact our hospital PALS team to discuss your concerns. They are available Monday to Friday between 8.30am and 4.00pm via 0151 702 4353.

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