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no-one answers, replies to voicemails or...

Story from nhs.uk

"no-one answers, replies to voicemails or..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

NHS - save yourselves some money and get rid of this phone as no-one appears to be tasked with answering it. I was supposed to have a VEP organised in the first quarter of 2016 - not done, supposed to have it organised before my next consultant appointment - nothing done.

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Response from Queen Elizabeth I I Hospital 7 years ago
Queen Elizabeth I I Hospital

Submitted on 06/05/2016 at 15:08
Published on nhs.uk on 07/05/2016 at 02:30

We're really sorry you've had these problems.

With the opening of the New QEII, all the numbers had to change - wonder if you've been trying the old 01707 numbers that no longer go anywhere - we've been trying to get the phone company to stop them ringing/have a recorded message to no avail.

If you email us with all your details at generalenquiries.enh-tr@nhs.net, we'll get this sorted for you as quickly as possible.

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