"Visit to Opthalmic Clinic"

About: Crosshouse Hospital / Ophthalmology

(as the patient),

I had occasion to visit the opthalmic clinic today and while the clinic was running approximately 30 minutes late I would like to express my thanks to the staff for the professional manner they carried out my treatment.

I was concerned about the outcome of the investigation into my problem but after meeting with Dr Mcgowan I felt much better knowing that treatment is available took a great weight of my mind.

Thank you.

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Response from Laura Harvey, Improvement Lead - Customer Care, Customer Care - Quality Improvement, NHS Ayrshire and Arran

Dear Boab

Many thanks for taking the time to post such nice feedback. Im sure the staff will be delighted to hear that we were able to put your mind at ease.

Best of luck with your ongoing treatment and if I can be of any assistance, please dont hesitate to get in touch, either by phone on 01292 513610 or via email at: laura.harvey@aapct.scot.nhs.uk

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