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Young, smiling, professional team

Story from nhs.uk

"Young, smiling, professional team"

About: Alexandra Hospital

Had to take my two toddlers to A and E after they found Nanny's medical box and decided to eat the ''sweets'.

We were seen quickly, despite it being busy. Everyone smiled, introduced themselves and were very professional.

I was satisfied with the care/treatment/advice given and we got to go home sooner than expected.

What I didn't tell them is that I'm also medical (predominantly paediatrics) and I would be proud to work along side them.

They were a credit to their respective professions.

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Responses

Response from Alexandra Hospital 7 years ago
Alexandra Hospital

Submitted on 16/05/2016 at 13:46
Published on nhs.uk on 17/05/2016 at 02:31

Thank you for leaving your feedback. I am so pleased your children were well attended to in the Emergency Department at the Alexandra Hospital. It is lovely to read your kind comments, we value patient and family feedback and it’s a real boost for our staff to be told they are providing good quality care. I will make sure your comment is passed onto the department.

Kind Regards

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